Accessibility Statement for The Torby Hotel’s Web Service

This is the accessibility statement for The Torby Hotel, covering the website https://www.thetorby.fi. The website is subject to the Act on the Provision of Digital Services (306/2019), which requires public digital services to be accessible.
The description of the website’s accessibility is based on an assessment by The Torby Hotel and an external expert organization.
This statement was created on April 15, 2025, and last updated on April 15, 2025.

Accessibility status of the digital service

The digital service is mostly compliant with the accessibility requirements (WCAG 2.1, levels A and AA).

Non-accessible content
The room reservation system, which opens as a separate view over the website, is provided by an external service provider. It may have accessibility shortcomings. We are committed to improving the accessibility of this system in cooperation with the provider to support inclusive booking. The contract with the provider was made before the new digital services law came into effect, and the service falls under the law’s transitional period, meaning it is not yet subject to accessibility requirements.

Did you notice accessibility issues in our digital service?

If you discover any accessibility issues on our site, we ask you to first contact us, the site administrators. Please send us an email and describe the issue in as much detail as possible, including the page where the problem occurs.
You can reach us at this email address: info@thetorby.fi

Supervisory authority contact details

Finnish Transport and Communications Agency Traficom
Monitoring Unit for Digital Accessibility
www.saavutettavuusvaatimukset.fi
saavutettavuus@traficom.fi
Telephone switchboard: +358 29 534 5000